FAQ's

Yes, all our products comply with international safety standards such as CE, ISO 9001, EN 1492, and ASME. Each product undergoes rigorous testing to ensure it meets or exceeds these standards for safety and performance.

Selecting the right product depends on several factors, including the weight of the load, the environment in which the equipment will be used, and the type of project. Our team can help you choose the ideal product based on these factors, whether it’s lifting slings, ratchet straps, or other accessories.

Yes, we offer custom solutions for many of our products. Whether you need custom-sized lifting slings, ratchet straps, or specific rigging hardware, we can manufacture products tailored to your exact specifications.

Yes, we offer samples of many of our products upon request. This allows you to test the quality and suitability of our products before committing to a larger order. Contact our sales team for more details about receiving a sample.

Yes, we offer volume discounts for large orders. If you’re purchasing in bulk, please contact our sales team to discuss pricing options. We can provide personalized pricing based on your order quantity and requirements.

Lead times vary depending on product quantity and order complexity. Standard orders typically ship within 30-50 business days. For custom orders, please allow 70-80 business days for manufacturing and testing. 

Once your order has been shipped, we will provide you with a tracking number so you can monitor the status of your shipment. You can track your order through our website or via the courier’s tracking page.

If your product is damaged during shipping, please contact us immediately. We will initiate a return or replacement process based on the nature of the damage. Please keep the original packaging and take photos of the damaged product to facilitate the claim process.